Privacy Policy

1. Introduction

HAVACO LLC ("HAVACO", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, shipping address, billing address, and phone number when you place an order or contact us.
• Payment Information: Payment processing is handled by Stripe, Inc. We do not store your full credit card number, CVV, or other sensitive payment data on our servers.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and referring URLs.
• Cookies: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and payment processing
• Communicate with you about your orders, account, and customer support requests
• Send promotional emails and newsletters (with your consent)
• Improve our website, products, and services
• Detect, prevent, and address fraud or technical issues
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that perform services on our behalf, such as payment processing (Stripe), shipping carriers, and email services.
• Legal Requirements: When required by law, subpoena, or other legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmitted through our website. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information
• Opt out of marketing communications at any time
• Request a copy of the data we hold about you
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at [email protected].

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Address: HAVACO LLC, 1209 N Orange St, Wilmington, DE 19801, United States